Ronald Koons

Agent communication to the Help Desk

Discussion created by Ronald Koons on Jan 5, 2015
Latest reply on Jan 5, 2015 by Yuval Pecht

How long does it take the agent on a PC to communicate a change to the help desk?


Is there a way to force an update?

I am running some tests on a single machine to resolve a software update problem and want to make sure that some unknown delay in the communication cycle of the Samanage system is not part of the problem.