7166025

Show Incident is awaiting Authorisation

Discussion created by 7166025 on Feb 16, 2015
Latest reply on Feb 16, 2015 by Yuval Pecht
Being Monday I am probably looking past something really obvious, but is there a way to show on the incident index view that is awaiting authorisation? As all the tickets are shown, I want to save the agents time by not having to click into requests/incidents that are awaiting authorisation from a manager. 

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