Richard Wills

How to - (Capture email logs?) - Question / Idea

Discussion created by Richard Wills on Oct 3, 2014
Latest reply on Oct 3, 2014 by 6011364
Every day, my company sends many SMTP notifications to it's IT group in regards to backup's that have occurred overnight, etc.

I am looking for a way to reduce email clutter and improve the visibility of monitoring action points on backups.

I wondered if it would be possible to have those backup email notifications re-directed to SAManage and then filtered based on the success (or failure) of the backup? Possibly through use of tagging success or fail in the email subject line or body?

If the backup notification had a failure notice, a pre-defined action "Review log failure" for example would be automatically created and sent to a specific SAManage group.

It appears to me that 50% of the above could already be done, but I am not seeing a way to capture the subject line of the email address and apply an action to it.