SAManage customer service top notch!

Discussion created by 7057730 on Aug 21, 2014
Latest reply on Aug 22, 2014 by Oz Merchant

Just wanted to give praise out the SAMange customer service team. We asked for an added feature last year and a got a personal email a few days stating that our request was considered and added...This was for adding reoccurring tasks within the helpdesk. It's one thing if our request gets implemented, it's another when I get personal service and they remember what I even requested. These types of situations are what keep me renewing my contract. Way to go folks!