We had many great questions come from our recent webinar, 10 Secrets for Taming the ITSM Beast (Click to view the recorded webinar), held on Tuesday, August 12, 2014 with ITSM Expert, Randy Michael, President of Knowledge Toolworks. Here were the questions asked during the webinar.
1. How much time does it require to implement ITSM framework in a Mid size organization of 20000 employees?
2. Please describe the difficulty of migrating from BMC Remedy to Samanage?
3. Does your cloud solution support Single Sign-On, or does it require the user to login with their Windows account?
4. Where can I get more information about implementation?
If you missed the webinar, you can watch it on demand at this link. As always we appreciate feedback or questions, we will pass along any follow up questions to Randy.