6692393

Changing approver on a change or release that is "Waiting for Approval"

Discussion created by 6692393 on Aug 12, 2014
Latest reply on Aug 13, 2014 by Yuval Pecht
We have a user that has a release ticket in a "Waiting for Approval" state..  The release lists 4 managers and requires all to approve.  All of the managers have approved the release except for one, which is pending approval.  

The pending manager is no longer available to approve the release ticket, and the requester needs to now get approval from another manager.  If she adds/removes the manager, all the other "approvals" go back to a pending status, requiring the other managers to approve the release again. 

Is there a way to add/remove an approver to a change or release, without the system resetting the other approvals?   

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