Steven LeBoeuf

User field not importing on Other Assets

Discussion created by Steven LeBoeuf on Jun 24, 2014
Latest reply on Jun 25, 2014 by Oz Merchant
I've created a csv file to import some "other assets". Samanage reports that the import was successful but the user field does not appear to be importing. Prior to the import, I have checked the mapping and it looks correct but after the import there is no user attached to the item. I double-checked the email address of the user to make sure it was correct but it still doesn't work. I can manually add the user but this is a huge time-suck, especially since the import function should work properly.

Also, while I'm here I'd also like to vote for importing custom fields as others have mentioned.