Project Intake

Idea created by Kori Titus on Jul 20, 2018
    New Idea

    We would like to have new project requests come through Samanage. Right now we created a service catalog item and customers have to download a form to complete and attach to the request in Samanage. Would love to have all the fields to complete right in Samange. I was able to put all the questions in a custom form but the only place the form will show up is an incidents which doesn't really work. Just the ability to create custom forms in the Service Catalog would be great.  I know a new project isn't a typical catalog item but it fits in service better than incident.

    What problem will this feature solve?:
    Allow us to track all requests in one place, make it simpler for our users