Remove Dropbox upload option from "attach files"

Idea created by Anthony Lovato on Jul 17, 2018
    New Idea
    Score20
    • Sarita Bremar Smith
    • Olivier Paratte
    • Jake no SSO
    • Clive Wetton

    Would like to be able to remove the Dropbox upload option from the "attach file" area in a ticket/incidence submission.  We feel it is a security concern, particularly since we have it mostly blocked within our network environment.

    What problem will this feature solve?:
    Blocking the ability to upload from Dropbox would prevent potentially malicious material from entering the system or network environment. I just don't think it is a good idea to open up that avenue of evil when we deal with so many as it is now. Thanks.