I am looking at using workflows and service requests to log and audit GDPR subject access requests, right to be forgotten requests etc. It would be very useful if your tool had these workflows built in given the whole of Europe is being regulated under this. It would be a great asset for your tool and the self service / request portal viewpoint.
Reporting / auditing of these specific requests types would also be extremely beneficial and easy to do. This would open up your tool for a new usage for very minimal additional work.
|What problem will this feature solve?:|
GDPR compliance requests and auditing