Cancelation Codes

Idea created by Chip Creely on Jun 4, 2018
    Under Consideration
    Score0

    We would like to see the ability to create "resolution" codes that would funnel up under custom states. Namely we would like to be able to add in custom codes for tickets that are canceled so we have detail behind that.

    What problem will this feature solve?:
    Customized codes based on state categories.