Workflow Library

Idea created by Peggy Long on Apr 11, 2018
    New Idea

    Add ability to have a library of workflow elements that we use over and over. For example, we might have an approval process or an integration with a few steps that are the same in several catalog items. The first time is great, perfect it, then clone it. But when the process changes, we have to find and change every one of them. I'd rather just fix the single workflow element that is called by multiple catalog items.

    What problem will this feature solve?:
    Reduces maintenance of catalog items when common workflows are used for multiple service catalog items. Less room for human error when duplicating them as well.