Merging Users

Idea created by Danielle Green on Mar 28, 2018
    New Idea
    • Mohcine Azougagh

    Migrating email from on premise, exchange mail to O365, created aliases for existing users that are showing in Samanage as a new user. This causes confusion when running reports for specific users or departments.

    What problem will this feature solve?:
    Loss of stats because incidents are showing under incomplete profiles.