Nowadays, everyone talk about Chatbot. Do you have any plan to bring this feature to Samanage? There are many ITSM solutions are using this with their system.
This will increase the adaption of usage of ticketing system. Lot of users think using Mobile App and Web portal is hectic. I think Chatbot can help on this.
|What problem will this feature solve?:|
Increase productivity and ticketing tool adaption.