Grouping Variables in the Service Catalog

Idea created by Jacob Graveldinger on Feb 20, 2018
    New Idea
    • Susan Procter
    • Jackie Kisinger
    • Andrew Eardley-Day
    • Joe Stan
    • Nate Riley
    • Jamie Milks
    • Chad Brown
    • Anthony Gillespie

    Currently, we're building out our Service Catalog and have run into a couple of situations where we would like to show multiple variables based on a condition selected. The new implementation of the Dependent Dropdown is excellent but it restricts us to only show one additional field based on that selection.


    For example, we have tickets for Creating or Removing a Distribution Group and would like to show a group of variables based on the selection made.

    Ideally, Creating a Distribution Group would show the variables: New Group Name (text), Email Address (text), Membership (multipick User list!)

    Removing a Distribution Group would show these variables; Existing Group (DropDown).


    Our current solution is to break these down into two separate requests.

    What problem will this feature solve?:
    This will add a dynamic layer to the current forms.