Invisible Test Requester Account

Idea created by Jim Kender on Feb 7, 2018
    New Idea
    Score5
    • Jim Kender

    As an administrator of our samanage system, I have a test requester account set up in my name in the system to see what a typical requester will see when we make changes to the portal, etc.. However, this account shows up in the user listing and I was wondering if there was a way to "hide" this from the user listing since it is only used for testing and I am afraid users will accidentally select this account when searching for me?  

    What problem will this feature solve?:
    Users selecting the wrong account for a technician/administrator since the test account is in the format of username+requestor@domain, and if they see your username they may select the wrong account to send/assign.