I think Samange should make multistep service catalog requests, so "Person 1" can fill out the first half of the request, then it prompts "Person 2" to fill out the second half of the request.
For example, a new hire request. An HR recruiter could fill out the all the employee name, start date, department, etc.. then it prompts the department manager to fill out the second half of the request, which could include software and hardware requests, shared drive access, etc.
It would be great if it could automatically set the "Person 2" based on a field within the first half of the request that was filled out by "Person 1".
If requests could somehow stay in a draft mode, and be filled out in a collaborative method. Like the person filling out the form, send an email invite for collaboration. Once it's all filled out, it then could be submitted.
|What problem will this feature solve?:|
It would be a lot easier to do this sometimes... as the person putting in the information may not know all of the correct information.