Requesting field must be empty

Idea created by Alexandre PIETRONS on Jan 18, 2018
    New Idea
    Score0

    When opening 1 Incident, the requesting field should be empty.
    As I am connected to Samanage with my login (I am an IT). Whenever I want to create an incident for another person, I must first erase Alexandre Pietrons before putting his name.
    It's really a waste of time and a mistake when you forget to change the name of the requesting.

     

    Thank you very much

    Alexandre Pietrons

    What problem will this feature solve?:
    It's really a waste of time and a mistake when you forget to change the name of the requesting.