P1 - Critical Notifications

Idea created by Westley Hatch on Dec 16, 2017
    New Idea
    • Rachel Martin

    In setting up SLA notifications i would like to be able to put a group inside a group or add multiple groups to a user account. This would be used in a P1 - Critical Notification to notify other members of IT department that a Critical issue has been submitted and we need all hands on deck to get this issues resolved ASAP.



    What problem will this feature solve?:
    Abaily to notify the whole IT department of a P1 - Critical Issue.