It would be beneficial to have new drop-downs in the incident view for Requester, Site, and Department. We currently enjoy the feature to update Assigned To, Category, Subcategory, State, and Priority in the same manner. Thanks!
|What problem will this feature solve?:|
We constantly change field values for incidents in the incident view. It would save us additional time if we could change additional fields in this view. We currently go into each incident to make changes and this consumes a lot of time. Thanks!