Is there a way to capture IP address?

Idea created by Shawn Brown on Oct 17, 2017
    New Idea
    Score15
    • Andrew Eardley-Day
    • Shawn Brown
    • Arie Smouter

    We use VNC here to remote into our users PC's.  Is there a way to capture IP address when a user enters an incident?  Would love to be able to see this detail on the incident.

    What problem will this feature solve?:
    Make our IT dept more efficient.