Include total time spent in API

Idea created by Sepp Voois on Oct 17, 2017
    New Idea
    Score5
    • Juan Olvera

    Hi,

     

    We use the API for a dashboard we publish.

    Unfortunatly in the XML/JSON format there is no column that shows the total time spent on incidents/changes.

     

    I know where to find the complete time track for 1 ticket but I want to have an average, total etc. of the time that is spent.

     

    Please add the sum of the timetrack into the API.

    What problem will this feature solve?:
    Please add the sum of the timetrack into the API.