Change CM flow

Idea created by Patricia Smith on Aug 1, 2017
    New Idea
    Score20
    • Jeffrey Hubbard
    • Scott Price
    • Pat Galassi
    • Patricia Smith

    We would like the ability to get a change to the CM flow for change management requests that involves pushing out code from our Development team.  There are processes on the Development side that need to happen after a deployment has been made, and sometimes they get skipped because the CM is deployed and then the ticket gets closed.  One solution we have is to post-status deploy state that gets re-assigned back to Development for confirmation, coupled with an e-mail alerting that it has been deployed and re-assigned to Development (or team responsible for deployment).

     

    What problem will this feature solve?:
    Ensure all steps for a process have been completed, especially if several teams have steps to complete the process.