Unfortunately when an Asset is no longer in service Samanage (currently) will continue to hold the item in Inventory forever until they are manually deleted by an admin. Also continuing to count the Asset against the license total.
It would be great, at the minimum, to have the option to automatically set the Status of Inventory Assets to something like "Inactive" after a set period of time of the item no longer reporting. Something that the Inventory could be sorted on to easily decide whether to Delete the Asset or not.
Better yet would then be another threshold option that then set the Status to "Disposed" which then no longer goes against the license count.
|What problem will this feature solve?:|
For companies with thousands of Assets I imagine it must be difficult to keep track of which Asset records need to be cleared out. Especially taking into account different locations and organizational issues. Having some additional settings here would be a big help in saving those licenses for actual assets in use.