Allow to embed Video into Service Portal Main Message

Idea created by John C Lyons on Jul 5, 2017
    Long term plan
    Score25
    • Mark Broughton
    • Dorea Hardy
    • John C Lyons
    • Gustavo Trujillo
    • Heather Lightfoot

    Our department created a short video tutorial on how to use our Portal. We think this video would be very useful for our Requesters and would like to embed the video (either through YouTube/Vimeo iframe embed code or Direct Samanage Upload) into the Main Message section of the Service Portal.

    I know you had a request already to Inline Photos and Videos and it says it was Implemented (https://community.samanage.com/ideas/1803?commentID=7304#comment-7304); however, I do not see where video files can be embedded anywhere in the system.

    What problem will this feature solve?:
    Allowing the embedding of videos will be helpful with providing tutorial and welcome content in a number of areas of Samanage. Just like your own in-house "Help" videos are very helpful to us in the admin world! :-)