Link a Solution Document to an Email Footer

Idea created by Andrew Eardley-Day on Jun 26, 2017
    Not Planned
    • Andrew Eardley-Day
    • Chad Brown
    • Ryan Adams
    • Gustavo Trujillo

       I want to be able to link a solution document to my email footers.      

    What problem will this feature solve?:
    I have a solution document which documents our incident escalation procedure, and I want to be able to link this document in the footer of all emails that are generated. I have looked in Email Customisation and I can see I can edit the footer, however it doesnt allow me to created a hyperlink in the same way as other parts of the platform. It would be beneficial to be able to do this so that emails can be personalised to include links to other documents or back to an intranet for example.