Populating Problem from Incident

Idea created by Andrew Eardley-Day on Jun 20, 2017
    Under Consideration
    • jo.williams@betfred.com
    • Andrew Eardley-Day
    • Mike Brereton
    • clairedavison
    • Ryan Adams
    • Gustavo Trujillo
    • Shaun Clarke

    Transferring information from an Incident into a Problem record.

    What problem will this feature solve?:
    When you raise a problem record from an incident the new problem is required to created from scratch. It would be better if when a new problem is created, so basic details (title, description etc) are transferred over rather than having to be input again.