For reporting, we like to export our data an create pivot tables. We found all our merge tickets have been showing up as closed tickets and no where in the raw data it says the ticket was merged. This is causing skewed numbers within our reporting.
Please add status to merged or field so it is clear if the ticket has been merged with another ticket.
|What problem will this feature solve?:|
Some times you have multiple tickets that is actually only one issue and you merge them. When you export your data, there is no way to know if they were merged.