Make 'last n days' start at midnight

Idea created by Scott Johnson on May 15, 2017
    Under Consideration
    Score30
    • Jason Davidson
    • Scott Johnson
    • Rachel Garrison
    • Gustavo Trujillo
    • Richard Wilson
    • Steve Blackburn

    In both the Incidents and Reporting sections, when I ask for information on incidents for the last 7 days, the system pulls 168 hours' worth of incidents rather than starting the report at midnight on the specified day.

     

    This behavior doesn't change when I manually specify a date range (i.e., from 3/13/2017 until today).

     

    The first report in which I found this bug was "All New Incidents"

     

    Reporting accuracy is thrown off by this bug, and I am not aware of a workaround to force Samanage to report based on a specific start or end time with a date range.

     

    I would like data on past incidents to be pulled starting at midnight on the first date of a range and continue until 23:59:59 on the last date of the range (or the current time, if reporting until "now").

    What problem will this feature solve?:
    Anyone who uses reports would benefit from this correction.