Identify tickets that have been passed between teams

Idea created by Steve Blackburn on May 11, 2017
    Under Consideration
    Score30
    • Stephen Kelk
    • Patricia Smith
    • Chad Brown
    • Matthew Mierzejewski
    • Gustavo Trujillo
    • Steve Blackburn

    We have a need to be able to easily identify which tickets have been passed between teams.

     

    Our management team wants this facility so we can identify trends and also see where maybe we have allocated the wrong team when building a form.

     

    It will also show where work touches on a number of different team and we can build a better workflow

     

    Thanks

    What problem will this feature solve?: