Add "task Title" filed to usable filed in task notification emails

Idea created by Barthélémy Agaësse on Apr 11, 2017
    Implemented
    Score15
    • Yuval Pecht
    • Chad Brown
    • Gustavo Trujillo

    Hi,

    We are using a lot of task in Service Catalogues (mostly for our employee movements), hence we depend a lot on notifications for these tasks to be clear and detailed.

     

    In Service catalogues, for each and every task I can setup a Task title (quick and simple summary) and a Task description (where full work and action needed are detailed).

     

    I would like to be able to use the same scheme in the notification emails sent for those tasks.

    such as "A new task has been assigned to you : TASK TITLE"

    Then body of the email: Please complete the task : "task title :  task description"

     

    This works fine for the body part of the email but not for the title part, and Task Description is clearly too long and detailed to be used as a title.

     

    For now the only field that would work is "main incident", but it will not work in the title of the email, only in the body of the email, so this is un-useful to us.

     

    Thank you for considering.

     

    Best regards.

    B.Agaësse

    What problem will this feature solve?: