De-Duplication of emails

Idea created by Tom Kelsall on Apr 10, 2017
    Under Consideration
    Score10
    • Tom Kelsall
    • Gustavo Trujillo


    Hi

    Currently if you tick Notifications for Assignee, Requester and CC, and you happen to be two of those, you get two emails for the same event.

     

    Can some code be put into the notification engine that prevents you getting more than a single email per event? e.g.:

     

    ("Tom Kelsall" is "Assignee" and "Requester")

     

    <EVENT OCCURS>

    [send email to Assignee, Requester and CC]

    !WARN : DUPLICATION: Tom Kelsall is both assignee and requester: Remove "REQUESTER EMAIL".

    [send]

    What problem will this feature solve?: