Mailing in a private update

Idea created by Andrew Fisher on Mar 28, 2017
    Under Consideration
    Score5
    • Gustavo Trujillo

    I would like to be able to email in details to an incident, but with an option to have that comment go in as private.

    Perhaps it is a simple text string such as 'private update' within the body of the message.

     

    This is needed as some technical details that are beyond value to the requester could be good to capture within the incident.

    What problem will this feature solve?: