Automations Modification

Idea created by joshua.cutbirth@alliantgroup.com on Mar 22, 2017
    Long term plan
    Score10
    • joshua.cutbirth@alliantgroup.com
    • Gustavo Trujillo


    Please add the ability for Automations to assign the category and subcategory to an incident.  Some of my requestors have the same category and subcategory 90%+ of the time.

    What problem will this feature solve?: