Functioning Search

Idea created by on Mar 22, 2017
    Long term plan
    • Jason Davidson
    • Debra Hoover
    • Andrew Hagen
    • Gustavo Trujillo
    • Brett Miller

    At least 60-75% of the time I attempt to search for an incident by it's number in Samanage, it does NOT return the results queried (or results that have nothing to do with the incident or haven't been linked to the incident in any fashion).


    The way around this is to query the end user who requested the incident, hover over their contact icon and select REQUESTED. This issue can be replicated across multiple web browsers at their latest reiterations at the time of this comment.

    What problem will this feature solve?: