Ability to edit tasks in incidents and service requests

Idea created by mike.fowler@intelliatx.com on Mar 9, 2017
    Long term plan
    • mike.fowler@intelliatx.com
    • Peter McLaughlin
    • Barthélémy Agaësse
    • Martin Mc Nicoll

    After an incident or a service request is submitted - you can't edit the tasks. I'd like the ability to add additional tasks or edit existing tasks. Additionally, it would be great if we can add tasks to incidents in the same way they look/act in service requests.

    What problem will this feature solve?: