User Variable Field Type Filter

Idea created by Graham Rellinger on Feb 23, 2017
    Under Consideration
    • Chad Brown
    • Gustavo Trujillo
    • Barthélémy Agaësse
    • Graham Rellinger

    When inserting the User variable field type into a Service Catalog item, it would be extremely beneficial if the user field drop-down could be customized within the catalog item based on a filter (e.g. Site, Department).


    Example: Limiting the populated results to only users within the Executive Department


    We have attempted to customize the filter based on security role rights, but this has ultimately led to functionality problems within other areas of the platform.

    What problem will this feature solve?: