We are in the process of implementing Samanage. it is extremely important to get visibility into the comments for an incident. One business reason would be the documentation of what user ID and what security profile was given to the user. The only way I can see to do it now is to export everything to .csv and search it there. It would be better to do it within the application. We can do almost every other item, but not comments. Please add it. If it is already there, please let me know how to access it. thank you!
|What problem will this feature solve?:|