I would like to investigate the option of having a check box when requesting a service catalog incident that allows the creator the ability to limit the content of the email that gets sent out by the system. Would like to see only the Incident Title and Number along with a link to the incident itself within the email. This would allow us to share some information that stays in the system only and does not get passed through any emails. Once the box is checked - it is checked for the duration of the incident. Any follow up emails would just say that there has been a change to the incident and a link to the incident.
|What problem will this feature solve?:|