Email addresses in CC

Idea created by on Dec 16, 2016
    Under Consideration

    Previous requesters will appear in the requester dropdown (independent of whether or not they are listed as users) when creating/editing an incident.  Will you please update the CC field so anyone that's previously been CC'ed on an incident appears in a dropdown when entering contact details in CC?  The CC dropdown currently only seems to list users. 

    What problem will this feature solve?: