Email addresses in CC

Idea created by Jessica.Scott@tradeweb.com on Dec 16, 2016
    Under Consideration
    Score0

    Previous requesters will appear in the requester dropdown (independent of whether or not they are listed as users) when creating/editing an incident.  Will you please update the CC field so anyone that's previously been CC'ed on an incident appears in a dropdown when entering contact details in CC?  The CC dropdown currently only seems to list users. 

    What problem will this feature solve?: