Limit available filters by Category

Idea created by Jessica.Scott@tradeweb.com on Dec 13, 2016
    Under Consideration
    Score0

    Would it be possible to limit the number of filters each user can see/select?  This is related to both the Criteria list when setting Filters and also the Fields that can become columns by clicking on the wrench on the Service Desk > Dashboard.  When you filter  by Category > Subcategory, only the subcategories for that category are available. However if you scroll down to the bottom of the Criteria list, all Custom Fields are visible even though the Category of Incidents you're looking at may not use those Custom Fields.  This list of fields will become incredibly long for us as we'll have a number of Categories & Custom Fields for each.  Is it possible to limit this list depending on Category or Role?  Thank you!

    What problem will this feature solve?: