Assigning Tasks by Case Result

Idea created by Jamie Milks on Nov 14, 2016
    Under Consideration
    Score10
    • Jamie Milks
    • Anthony Confalone

    We are a global company with many offices and local techs covering those offices.  To create a form that can accommodate this is a bit daunting as you have to have condition sets for not only the responses on the form but also who it goes to.  So this causes duplicate tasks being written for each condition set.  It would be nice from a design point (and a visual and possible from a workflow point) to be able to assign one task to a certain subset of people rather than a bunch of tasks that are designed for one particular instance.

     

    Example:

    Condition set - Equipment needed = Laptop

         Case 1 - Location = Chicago

              -Assign to Cameron Frye

         Case 2 - Location = Los Angeles

              -Assign to Sarah Connor

         Case 3 - Location = New York

              -Assign to John Smith

    What problem will this feature solve?: