Auto Email Requester that ticket will be closed

Idea created by tgoddard@corbel.co.uk on Oct 28, 2016
    Not Planned
    Score10

    Enhance the auto ticket closure process to allow an auto email of tickets that will be closed after x days.

    Use Status 'Awaiting Customer Response' as the trigger and put a summary of the calls within the body of the email

    What problem will this feature solve?: