CMDB Notification for Problems/Changes

Idea created by mark.henderson@passioncitychurch.com on Oct 26, 2016
    Long term plan
    Score0

    Email alerts for CMDB owners affected by problems or changes. For example, if the email system has gone down, the Helpdesk could create a "Problem" that is connected to the CMDB for the Exchange Email System. An email would go out to the owner of that alerting them of the situtation. Same goes for change.

    What problem will this feature solve?: