Service Catalog Item Task Improvement - More Like Tasks

Idea created by Andrew Kaiser on Oct 17, 2016
    New Idea
    Score55

    Right now, when viewing my tasks from the Dashboard, I do not have the ability to edit, nor complete a task created from a Service Catalog Item. I also notice that it is marked as a Process type item instead of a Task. I would like to see the ability to edit these tasks the same as you can edit normal tasks.

     

    The features I find lacking are:

    1. Unable to change/set due date for "Process" type tasks.

    2. Unable to add tasks to Service Catalog Item generated incident.

    3. Unable to change Assignee for "Process" type tasks.

     

    What problem will this feature solve?: