Knowledge Base

Idea created by on Sep 26, 2016
    Long term plan
    • Josh Mills
    • Paul Dejyothin
    • Susan Hawkins
    • Byron Poe
    • Matthew Mierzejewski
    • Olivier Paratte
    • Jason Yeary

    One new idea would be to structure the Knowledge Base just like the Service Catalog, meaning that if certain articles could be assigned by a specific category this would help the users.  At the moment the structure is looking by the number or by typing a specific word.

    Maybe another way to address this is by a number section, example 0-100 for new hires 101 to 150 for Corporate Applications and so on.

    What problem will this feature solve?: