Our particular use case requires a very simple, uncluttered interface for users; so I wanted the user's searches to only return Catalog Items and Solutions; and not return a list of current incidents or requests etc. Turns out we CAN fudge this by fiddling with permissions and scopes; however that would stop the user seeing their own incidents when they wanted to.
So - I would like the ability to do the following:
- Filter the search results so that users only see what we want them to see when they do a Portal Search. (in our case, catalog items and solutions).
- Sort the search results by "Type" so that all the "Catalog Items" are together and all the "Solutions" are together.
|What problem will this feature solve?:|