Improve Mobile Web for Submitting Tickets

Idea created by Adam Archer T. on Sep 12, 2016
    Not Planned
    Score5
    • Adam Archer T.

    On computers people can use SAML to log tickets, no problem.

    On mobile web (Android Galaxy S7 or Note) it is terrible, it is nearly impossible to use dropdown boxes.

     

    I was rather disturbed by how poorly the interface performed when I tried to help someone yesterday

    What options do we have for our staff using mobile?

     

    Really the mobile for portal users should have been polished before mobile apps were worked on.. Maybe I'm missing something here, below is  recording of the experience.

     

    What problem will this feature solve?: