My "Pending" Requests in Portal View

Idea created by yagoba.gutierrez@lucaniagestion.com on Sep 8, 2016
    Long term plan
    Score20
    • Binosh Moothedan
    • Todd Thomas
    • yagoba.gutierrez@lucaniagestion.com
    • crystal.karanovich@channeladvisor.com

    Nowadays Portal View's "My Requests" have the ability to choose amongst "All The incidents, My Incidents, Incidents I am CC'd in".

     

    Would it be possible to add "My active incidents" or "My pending resolution incidents".

     

    Our users have so many incidents requested that there is no way they can manage this without this new category, as the display is only showing 25 incidents.

     

    Apologies in advance if this topic has been raised before.

     

    Regards,

     

    Yagoba

    What problem will this feature solve?: