If a 2 users are looking at the same Incident & one adds a comment, the comment loads on the other user's page (live updates). However, this is not the case with Tasks. It would be nice to have Task creation and completion update in real-time (or near real time). There's been a few times where I've gone to lunch or a meeting & come back to work on something that was already completed, but I had no idea it was done, since the task was still unchecked on my screen (until I refreshed the Incident).
|What problem will this feature solve?:|